Vinted Shoppers Express Frustration Over Size Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its size classifications for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Reaction
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to review their products and manually change the size when needed, resulting in member annoyance.
Measurement Approach Modifications
Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change regarding delivery choices after backlash from users.